You Already Know the Drill
When reconciliation packets start showing up, it’s the same story every year: inconsistent statements, missing backup, unexplained admin fees, and too many hours spent verifying whether what you’re being billed is actually correct.
For multi-unit operators, the workload multiplies quickly, dozens (or hundreds) of leases, each with unique terms, percentages, and rules. It’s a lot for internal teams to manage on top of daily operations.
That’s where Property Works steps in.
Our Outsourced CAM Audit Process was built specifically for operators like you who want to stay focused on running stores while we handle the heavy lifting, reviewing charges, verifying compliance with lease terms, and recovering overpayments.
Here’s exactly what that process looks like from start to finish.
Step 1: You Provide the Data, We Handle the Rest
To get started, we’ll collect the key details needed to validate your reconciliations:
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Lease dates and renewal details
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Pro-rata share and additional rent terms
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Building and center square footage (plus site plans if available)
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Insurance certificates and supporting documentation
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Scanned copies of all source agreements
Once we have your data, our audit team takes over. We input every lease, calculate expected allocations, and compare landlord charges against your contractual terms and industry benchmarks.
Step 2: Identify the Red Flags
With everything loaded into our system, we begin a detailed line-by-line review of each reconciliation. Our analysts look for:
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Improper allocations (shared costs charged as direct allocations)
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Unpermitted admin fees on utilities or services
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Capital repairs billed as maintenance
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Year-over-year expense anomalies
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Missing or inconsistent documentation
Each variance is flagged and supported by the corresponding lease clause and dollar amount, so you can see precisely where the numbers don’t add up.
Step 3: We Communicate and Resolve
Once the audit is complete, we manage the follow-up directly with the landlord or property manager.
Our team documents each finding, requests clarification, and pursues credits or adjustments where appropriate, saving you both time and money.
For example, a recent water billing audit for a QSR client uncovered an ongoing overcharge that resulted in $52,600 in savings after resolution.
Step 4: Turn a One-Time Review into an Annual Process
Our goal isn’t just to fix one year’s issues, it’s to help you establish a consistent, reliable audit process going forward.
With Property Works handling CAM audits annually, you gain:
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A repeatable review schedule you can count on
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Expert lease interpretation and validation
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Centralized data for finance and real estate teams
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Fewer surprises, stronger landlord relationships, and measurable savings
By starting your CAM audit process now, you’re setting your team up to catch errors before they become expenses when 2025 reconciliations arrive next year.
At Property Works, we’ve seen it all, and we’ve built a process that gives operators confidence, control, and real financial results.
Take the Next Step Toward Stress-Free CAM Audits:
