A one-time project
Defined start and finish
A CAM review, a lease abstraction batch, or a data cleanup with a clear result.
vs
Ongoing support
Steady, shared ownership
Critical dates, reconciliations, amendments, and landlord follow-up that keep arriving.
Not every lease problem needs a standing arrangement, and not every one can be solved with a single project. The deciding question is whether the work has an end.
Both routes are reasonable choices for different situations. The skill is knowing which one you're in.
In this article
✓ When a one-time project fits
✓ When ongoing support fits
✓ How to scope either one
When a One-Time Project Fits
A project suits work with a clear start and finish. For example:
- A CAM review: statements from the past year checked against the lease while a dispute window may still be open.
- Lease abstraction: a group of leases, perhaps from an acquisition, read and recorded in one consistent format.
- Data cleanup: records reconciled against the leases before an audit or a system change.
The benefit is focus. The team gets a defined result without adding a standing arrangement.
When Ongoing Support Fits
Some lease work never really ends. Critical dates keep arriving, reconciliations come every year, amendments get signed, and landlords need follow-up.
If that work depends on one or two people, or competes with other priorities every week, steady support gives it a permanent owner and keeps the records current as the portfolio changes.
No new system required
Either route works within the platform, spreadsheets, or shared drive your team already uses.
How to Scope Either One
A short scoping conversation usually covers four things:
- Locations: how many, where, and which are most urgent.
- Documents: which leases, amendments, and statements are in scope, and where they are stored.
- Systems: what your team already uses to track lease information.
- Ownership: who on your side receives the results and makes the decisions.
It helps to bring a list of locations, recent CAM statements with the related leases, and any open landlord items.
Some teams start with a project and add ongoing support later. Others never need more than the project.
Project and ongoing support
Which fits your portfolio: a project, ongoing support, or both?
Property Works specialists take on both, working alongside your team and within your existing systems. Contact us to talk through what would fit.
Talk to Property Works →